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Nowadays, in this customer focused world we live in, the demands for the best services available have never been more prevalent.

Therefore when dealing with possibly the largest financial transaction you will ever invest in, the need to select the correct estate agent has never been so important.

Depth of local knowledge, long established business, constantly evolving proactive marketing, access to a wide audience, reliable, communicative, transparent, and with a wealth of expertise, are just a few of the key attributes required by both buyers and sellers alike.

Jon and Sally Grant opened Grants of Ringwood in 1993, pre Internet days and quickly established themselves, as the company who are ‘The Service That Sells’. Jon (1978) and Sally (1981) begun their estate agency experiences, in Ringwood, with long established, and highly regarded agencies, whose demand for excellent professional service standards, stood both of them in good stead for their own business journey !!

Jon comments ‘We completely understand that it matters not that you may be the longest serving estate agent in your town, if you do not embrace change and evolve as a business. Customers and clients are keen to seek new technology, proactive marketing ideas, but also ensure that those dealing with them, have a depth of local knowledge and expertise unrivalled within their marketplace’

Jon and Sally have enjoyed seeing their business grow over the past 30 years and are now dealing with the next generation of property owners.

Sally continues ‘It seems only a few years ago that we were dealing with many of our clients, who have become very good friends to us, who now have offspring keen to venture onto the first rung of the property ownership ladder’. Whilst the property values are significantly different, the level of service and customer demands remain the real focus and something we pride ourselves in offering to whomever we deal with, young or old.’

Key skills include constant communication between all parties, accessibility for buyers to view properties whenever they are available, top quality marketing information linked to the Internet, via Teamprop, Rightmove, On the Market and many other potential outlets.

Membership of the National Federation of Property Professionals (NFOPP), Propertymark and The Property Ombudsman (TPO) provides Grants’ clients with further reassurance during the home moving process.

Something unique to Grants, within their local market, is their ability to ‘multi-list’ (property share) via their state of the art Team network of High Street independent agents. This enables Grants to offer a property for sale, locally, which can be directly offered by any other Team member (both locally or nationally) ensuring that the client deals exclusively with Grants, yet has the benefit of additional agency coverage for the same Sole Agency fee. This maximises the agency coverage, whilst ensuring the client only needs to deal with their appointed Sole Agent. This increases, significantly, the chances of selling the property. This system has been hugely successful and provides your local independent estate agent with a noticeable advantage, over its competitors.

The past 29 years has seen a significant transformation, in terms of property values and technology. Clearly the future has many challenges ahead - the key is to be a business at the forefront of these changes, - far better to be a ‘market leader than be market led ‘ – that’s what drives Grants of Ringwood – Jon, Sally and their entire team look forward to sharing this journey with you !!

Call them today on 01425 480456 or ‘like’ their Facebook or Instagram pages to see what a difference or help they can provide for you!!

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